For the 12th year in a row, Parle Products, India’s iconic FMCG brand maintained its position as the country’s most chosen consumer brand. According to Kantar’s 2024 Brand Footprint Report, Parle continues to dominate, with 7.98 billion consumer reach points (CRP), a metric that combines the number of households purchasing a brand (penetration) and the frequency of those purchases. Parle’s continuous reign at the top, despite stiff competition from rivals like Britannia, speaks to its unwavering consumer loyalty, affordability, and adaptability.
The Formula Behind Parle’s Success
a. Affordability and Reach
Parle’s flagship product, Parle-G, has long been synonymous with affordable biscuits in India. The brand’s ability to maintain low prices, especially with its popular INR 5 packs, has made it a staple in both rural and urban households. Even during periods of inflation, when consumers typically cut down on spending, Parle-G has stood firm due to its unbeatable value-for-money proposition.
b. Rural Penetration
While many FMCG brands focus on urban markets, Parle’s dominance in rural India has been one of the key drivers of its growth. With 55-60% of its sales coming from rural areas, Parle has strategically expanded its distribution network, growing it by 12% last year. This penetration into India’s heartland has helped it maintain its lead, even as rivals such as Britannia focus more on urban and premium segments.
c. Cultural and Emotional Connect
Parle’s products, especially Parle-G, have a deep emotional connection with Indian consumers. Many Indians grew up eating Parle-G biscuits, and this nostalgia plays a significant role in the brand’s loyalty. A key symbol of this emotional bond is the Parle-G girl—the cheerful, chubby-faced girl in a bob haircut who has adorned every packet of Parle-G for decades. Though her exact identity remains a mystery, she has become an enduring icon of simplicity and trust. This image adds to the product’s nostalgic appeal, creating an emotional bridge between generations.
Parle-G’s versatility—enjoyed across socio-economic classes—is also noteworthy. From being a tea-time snack for the elite to a go-to biscuit for street dogs, Parle-G’s ubiquity in India is unmatched. The Parle-G girl, with her ever-present smile, continues to evoke childhood memories for millions, further cementing the brand’s place in Indian hearts.
d. Adapting to Market Changes
Despite its focus on affordability, Parle has not shied away from embracing market trends. Recognizing the growing trend of premiumization in the Indian market, Parle launched Parle-G Gold and Parle Platina, catering to the middle-class population seeking higher-end biscuits. This move allowed Parle to not only cater to its traditional consumer base but also target emerging, aspirational segments.
e. Innovation in Distribution
Parle’s extensive network of 130 manufacturing units across India, 120 of which are contract manufacturing units, allows it to meet the massive demand for its products. The ability to produce in bulk has enabled Parle to keep its costs low and pass on the benefits to consumers. Its distribution model ensures that even the remotest parts of India have access to Parle’s products, a key factor in its continued dominance.
f. Competition and Market Dynamics
While Britannia leads the Indian biscuit market by value, Parle dominates in terms of volume, selling a staggering 1.2 million tonnes of biscuits annually. This value-volume dynamic illustrates Parle’s focus on high penetration and frequent purchases by consumers, whereas Britannia’s strategy leans more toward premium offerings. Despite rising competition and market challenges, such as the 18% GST and increasing raw material costs, Parle has managed to retain its stronghold.
Future Outlook
As India’s economic landscape shifts, with more consumers moving toward premium products, Parle faces the challenge of staying relevant in a rapidly premiumizing market. However, with its long history, deep cultural ties, and adaptability, Parle is likely to continue its dominance. Its focus on innovation, expansion, and understanding consumer behavior will be crucial as it navigates the evolving FMCG landscape.
Conclusion
Parle’s position as India’s top FMCG brand for the 12th year running is no small feat. Its deep penetration, emotional connect with consumers, and continuous adaptability to market changes have enabled it to remain a household name. As Parle continues to balance its legacy products like Parle-G with modern offerings like Parle-G Gold, it is poised to maintain its leadership in India’s highly competitive FMCG sector.